Before the tent
The prep sheet, in plain steps
Your own sheet may add or drop items for your house. These are the steps nearly every tent job has.
Seven to five days out
Confirm the date and how many nights to plan for
Line up somewhere to stay for the household, pets included
Tell neighbors in attached homes; HOAs get our notice
Ask the office about the gas shut-off, if your sheet says it applies
Three days out
Trim shrubs and vines back from the walls
Rake mulch and ground cover away from the foundation
Move cars, bikes and patio furniture away from the walls
Take down anything fastened to the roof or walls that your sheet lists
The day before
Bag food, drink and medicine that are not sealed in original containers, using the bags we supply
Take pets, houseplants and the fish tank out
Open every cabinet, drawer, closet and interior door
Unwrap mattresses and furniture covered in plastic
Set-up morning
Walk the house with the crew chief, room by room
Hand over the keys the crew will need
Turn off sprinklers aimed at the house
Take what you need for the nights away: chargers, medicines, pet food
After the tent goes on
While it works, and when you come back
While the house is closed
Nobody goes in, including you; a sign on each door says so
Call the office, not the house, with questions
We call you if the return time moves
When you come back
We remove the tent and open the house
We measure the air inside before we tell you it is clear
You hear it from us, in person or by phone; do not go in on your own
Your sheet lists anything to air out or wipe down
In two languages
Your sheet, in English or Spanish
Every customer gets a printed copy and a PDF by email. Britney Casarez walks Spanish-speaking households through it by phone.
